Dear Valued Guests and Partners,
As it has always been, the health, safety and security of our guests and partners worldwide is our highest priority. Following the latest measures announced by the government regarding the coronavirus (COVID-19), we would like to inform you that Napa Suites will remain closed until the 30th of April. We are truly sorry for any inconvenience this unprecedented situation has caused and wanted to provide you with an update on what this means for any bookings you may have with us.
Our Cancellation Policy:
We understand that travel plays an important role in our lives and our mission is to make hotel travel possible for all, and that becomes especially important during times of uncertainty. As such, Hotel Napa Suites is committed to ensuring its customers experience flexibility during these challenging times.
We have enhanced our cancellation policies as follows:
Support & Cooperation
We have also adapted our cancellation policies providing additional flexibility to our guests:
Safety & Communication
Permanent communication with international and local health authorities as well as government institutions.
Our Commitment to Cleanliness:
We want to personally assure you that our boutique hotel takes standards for hygiene and cleanliness very seriously and is taking additional steps to ensure the safety of our guests and associates. Working in accordance with local and international authority advisories and protocols. We have intensified precautionary health measures at our properties, including briefing all employees on enhanced personal hygiene as well as the increased cleaning of all public areas and ventilation systems.
Our entire team is working hard to provide a safe environment for all to ensure the overall health, safety and wellness for everyone. Our guests are important to us. We will keep you updated through this situation from our website and social media accounts and look forward to welcoming you soon at Napa Suites.
Thank you for your understanding and support.
Hotel Napa Suites